Customer Care Executive
EXL
Details
EXL is hiring for the role of Customer Care Executive!
Responsibilities of the Candidate:
- Must have working knowledge on GDS (any) Must have knowledge of working on GDS
- Must have knowledge of Refunds, Fares & pricing Travel certification is required.
- Must have knowledge of different fare and routing types
- Good communication skills Good Travel geographical knowledge
- Maintaining high accuracy, productivity standards and should have willingness to learn.
- Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers.
- Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.
Requirements:
- Higher Education Diploma with 0 - 2 years of relevant experience
- Business Operations
- Conflict Management
- Displaying Visionary Thinking
- Emotional Intelligence Training
- Market Trend Research
- Stakeholder Engagement
- Strategic Growth
Important dates & deadlines?
-
31 Jul'26, 12:00 AM IST Registration Deadline
Additional Information
Job Location(s)
Gurgaon
Salary
Salary: Not Disclosed
Work Detail
Working Days: 5 Days
Job Type/Timing
Job Type: In Office
Job Timing: Full Time
About EXL
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. They partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes, and unlock growth with speed. Harnessing the power of data, analytics, AI, and deep industry knowledge, EXL transforms operations for some of the world’s leading corporations in industries like insurance, healthcare, banking and financial services, media, and retail.
Founded in 1999, EXL operates with a commitment to innovation, collaboration, excellence, integrity, and respect. Headquartered in New York, they have over 54,000 employees across six continents. For more information, visit www.exlservice.com.