Pre Sales Internship

Key Responsibilities:

• Reach out to potential students via phone to provide detailed information about NST programs.
• Conduct follow-up calls to nurture leads and ensure conversions through personalized guidance.
• Qualify leads based on defined criteria and share insights with the counsellor or admissions team.
• Maintain accurate and updated records of all communications and lead statuses in CRM tools.
• Collaborate with the marketing and admissions teams to refine outreach and conversion strategies.
• Address student queries professionally, ensuring clear communication and timely resolution.
• Support in scripting FAQs, call templates, and communication workflows.
• Track and report daily and weekly calling metrics.

Requirements:

• Currently pursuing or recently completed a Bachelor’s degree in any discipline.
• Excellent verbal and written communication skills in English and at least one local language.
• Comfortable making a high volume of calls and managing follow-ups efficiently.
• Proficient in Google Workspace, MS Excel, and familiar with CRM tools (preferred).
• Strong organizational and time-management skills with attention to detail.

Skills & Attributes:

• Strong interpersonal and persuasion skills with empathy and patience.
• Confident, proactive, and able to handle rejection gracefully.
• Data-driven and detail-oriented in tracking and reporting performance.
• Goal-oriented mindset with ownership of assigned leads and outcomes.
• Fast learner with a positive attitude, adaptable to dynamic environments.
• Team player with a professional and customer-first approach.

Benefits:

• Hands-on exposure to pre-sales, admissions, and customer engagement workflows.
• Opportunity to work closely with admissions, marketing, and operations teams.
• Learn CRM-based sales tracking and data-driven lead management.
• Certificate of Internship Completion.