iOS Developer

Position Overview & Priorities:

• We are looking for an iOS Developer with 0–1 year of experience
• You will coordinate with team members working on different layers of the product
• A strong commitment to collaborative problem-solving, quality products, and sophisticated design is required
• Building the product is a highly collaborative effort, requiring a strong team player with attention to detail and commitment to excellence

Primary Responsibilities:

• Responsible for answering and solving customer queries via live chat, email, and calls
• Develop a deep understanding of the product and underlying technology
• Learn the codebase and understand how classes, components, functions, and events interact
• Help customers implement chat solutions by guiding them step by step through integration issues
• Thoroughly understand product documentation to identify the correct references for customer issues
• Troubleshoot customer codebase errors to determine whether issues originate from the customer side or CometChat
• Identify product bugs by attempting to replicate customer issues in CometChat sample applications
• Reply to support requests via chat and email, including both technical and non-technical queries
• Join and lead customer calls where customers explain and demonstrate code-based errors and issues
• Continuously improve coding skills to contribute to the CometChat codebase
• Write and maintain code
• Work on minor bug fixes
• Write clean and efficient iOS code
• Develop new features and user interfaces as per product specifications
• Stay updated with new mobile technology trends, applications, and protocols
• Collaborate with the team to define, design, and ship new features

Prioritised Experiences and Capabilities:

• 0–1 years of experience through internship or training in iOS development
• Basic knowledge of Swift
• Knowledge of iOS frameworks such as Core Data, Core Animation, etc.
• Familiarity with RESTful APIs to connect iOS applications to back-end services is an added advantage
• Understanding of Apple’s design principles and interface guidelines is preferred
• Knowledge of low-level C-based libraries is preferred