Site Reliability Engineer

Role Overview:

• We are seeking a Site Reliability Engineer (SRE) with strong expertise in observability and monitoring using Datadog. The ideal candidate will be responsible for ensuring system reliability, performance, scalability, and availability across cloud-native and distributed environments by leveraging Datadog for monitoring, alerting, and incident management.

Key Responsibilities:

• Design, implement, and maintain comprehensive monitoring and observability solutions using Datadog (APM, Infrastructure Monitoring, Logs, RUM, Synthetic Monitoring).
• Define and track SLIs, SLOs, and SLAs; build dashboards and alerts aligned with reliability and business goals.
• Proactively identify performance bottlenecks, system anomalies, and availability risks using Datadog metrics and traces.
• Lead incident response, root cause analysis (RCA), and postmortems; improve alert quality and reduce noise.
• Collaborate with engineering, DevOps, and security teams to improve system resilience and operational excellence.
• Automate monitoring, alerting, and remediation workflows using Infrastructure as Code (Terraform/CloudFormation).
• Support on-call rotations and continuously improve reliability practices.
• Integrate Datadog with CI/CD pipelines and cloud services for end-to-end visibility.

Required Skills & Experience:

• 3+ years of experience as an SRE, DevOps Engineer, or Production Support Engineer.
• Strong hands-on experience with Datadog (dashboards, monitors, APM, logs, synthetics).
• Solid understanding of SRE principles: error budgets, toil reduction, availability, latency, and reliability.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Proficiency in Linux/Unix systems and networking fundamentals.
• Experience with containers and orchestration (Docker, Kubernetes).
• Scripting experience in Python, Bash, or Go.
• Familiarity with incident management and on-call best practices.

Good to Have:

• Experience implementing custom Datadog metrics and distributed tracing.
• Knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI).
• Experience with configuration management and IaC tools (Terraform, Ansible).
• Exposure to security monitoring and compliance observability.
• Prior experience scaling high-traffic, distributed systems.